We always discuss digital transformation and how it can generate revenue, provide stability, and help a business plan for the future. We concentrate on how it facilitates collaboration within and between businesses and improves customer experiences. However, alongside all of this, HR digital transformation is taking place, and the possibilities are vast and exciting.
This article will give insight on a somewhat neglected topic: what digital transformation of HR truly entails and how it differs from digitalization. You will also learn about how we can see HR digital transformation manifest in everyday HR activities and processes, as well as how this benefits the organization in the long run.
What Exactly Is HR Digital Transformation?
In the simplest of terms, digital transformation of human resources entails the adoption of digital human resource tools, practices, and strategies to boost employee experiences and optimize operational performance using data-driven, automated practices. The digital transformation of HR has two sides: on one side, they use technology to change up HR operations, transforming the workforce and how things are done in the workplace.
Successful digital transformation of human resources will not only optimize HR processes. If done correctly, it should have a positive overall impact on the organization. When looked at this way, getting HR on board with a comprehensive digital transformation strategy is essential.
However, this is easily confused with concepts such as digitization or HR digitalization. This will help you remember what makes them all unique:
| Digital Transformation | Digitization | Digitalization |
| Using digital tools to implement a digitalization strategy that aims to improve employee, customer, and user experiences. | Converting manual paper-based processes into digital ones: instead of a manual log, you use a digital app. | Digitalization uses technology to change a business model and create new revenue opportunities. |
What Does This Mean for Businesses?
The best part about HR’s digital transformation is that it broadens the scope of what human resources can do for the business and vice versa. Technologies and tools designed to revolutionize human resource operations may include interactive online training programs and self-service applications for all employees. It provides agility for HR and all involved staff, as well as stability for everyone during times of disruption.
Furthermore, digital transformation is all about people and their experiences. HR becomes indispensable in this situation because it plays a significant role in shaping company culture. HR can be used to help foster a more open-minded and transparent workplace culture, allowing all employees to participate in other digital transformation strategies and collaboration. To cut a long story short, human resources will be your most valuable ally in developing an intelligent, open, and dynamic workforce.
Upwards and Onwards
When crafting an HR digital transformation strategy, it is important to prioritize the focus area. If you want to concentrate on your business’s long-term future, strategies that empower your workforce and foster agility and collaboration are the keys. If talent acquisition is your goal, you will need a different set of objectives. Meanwhile, if you want to create a highly skilled team, your strategy should involve training programs, courses, and an environment geared towards learning. Whatever your end-game is, you can be sure that a digitally transformed HR will make the journey a lot easier!
Reference/Source:
- https://whatfix.com/blog/hr-digital-transformation/
- https://www.spiceworks.com/tech/innovation/articles/what-is-hr-digital-transformation-definition-strategies-and-challenges/
- https://www.shrm.org/resourcesandtools/hr-topics/technology/pages/digital-transformation-hr.aspx
