ISO 9001:2026 QMS Awareness Training in Malaysia

Overview

How does ISO 9001:2026 support consistent quality and continual improvement?

ISO 9001:2026 specifies requirements for establishing, implementing, maintaining and continually improving a Quality Management System (QMS). It helps organizations consistently provide products and services that meet customer and applicable statutory and regulatory requirements while enhancing customer satisfaction and QMS performance.

This awareness training provides participants with an overall introduction to ISO 9001:2026, the seven quality management principles on which it is based and an overview of the requirements in Clauses 4 to 10. It also explains how leadership, the process approach, risk-based thinking, the consideration of opportunities, quality culture and continual improvement contribute to an effective QMS.

What You Will Learn

• Understand the purpose and structure of ISO 9001:2026
• Recognize the seven quality management principles
• Gain an overview of the requirements in Clauses 4 to 10 
• Explain the process approach and Plan-Do-Check-Act cycle
• Understand how climate change relevance is evaluated within the organizational context and interested party expectations 
• Understand how risks and opportunities are addressed within the QMS
• Recognize how leadership, quality culture and ethical behavior support QMS effectiveness
• Recognize the seven key criteria required when planning and executing changes to the QMS 
• Understand how individual roles and actions contribute to quality objectives and QMS performance

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Who Should Attend

• Management and department heads
• Managers, executives and supervisors
• Process owners and team leaders
• QMS implementation and maintenance team members
• Employees who need an overall understanding of ISO 9001:2026
• Personnel from organizations implementing ISO 9001 for the first time
  

No previous knowledge of ISO 9001 is required. This course is suitable for participants who are new to the standard or need an overall understanding of ISO 9001:2026.

Training Delivery

This course is available in person or online for in-house corporate groups. The content can be adapted to your organization’s industry, processes, current QMS and learning priorities.

FAQs About ISO 9001:2026 Awareness Training