It’s the end of the year, and that can only mean one thing: that mysterious ritual known as the annual performance review. The truth is, some of the performance ratings didn’t reflect their employees’ actual work. Moreover, the bosses differed in how they judged the objectivity and fairness of performance reviews.
Feel unfair but don’t know what to do? KPI is the solution for you!
What is KPI?
A Key Performance Indicator (KPI) is a measurable value that demonstrates how well an organization is achieving its key business goal. KPIs are used to measure the progress of how the business is performing, whether they are on track or not towards these goals. KPIs provides a focus for strategic and operational improvement, create an analytical basis for decision making and help focus attention on what matters most. As Peter Drucker famously said, “If it cannot be measured, it cannot be managed”.
Do you face the following challenges?
Selecting the right KPIs will depend on types of industry and which part of the business you are looking to measure. Come and discover the insights of KPI to help you focus on what really matters to succeed, and allow for measurement of accomplishments.
8:30am – Admission
9:30am – Seminar start
10:30 – 11:10am – Tea Break/ Networking session
12:10 pm – Q&A session
12:30 pm – End
Date : 14 November 2018
Time : 9:30am – 12:30pm
Venue : Qliq Hotel (Damansara PJ)
Fee : RM120/pax (Tea break included)
Speaker:
Zaliza Ibrahim
– Senior Management Consultant
– Certified Trainer
For reservation, please call 013-219 3885
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